As an IT services agency, we offer the complete pipeline of application development services. We build the projects from the ground up, help ensure smooth adoption, and provide the ongoing support and maintenance. Whether you already have a legacy or off-the-shelf CRM or use some other way of handling your company’s data, we are here to help you build a bespoke solution to suit your needs. For example, we’ve recently developed a custom Laravel-based CRM for a home-servicing company that’s been around for a couple of years now. They would previously document all the information in an Excel file. Also, take a look at another article sharing how we’ve helped some of our customers migrate from legacy systems.
The development process
The general steps for developing bespoke CRM would be as follows:
- We learn your business processes and workflows to produce the requirements for the new system.
- We agree on the priorities and features.
- We deliver the project in modules, getting deliverables to you as early in the process as possible. We let you test completed modules and accept and action your feedback, while we continue working on building other parts of the new system. Delivering the project in parts makes the process transparent and brings about the most value - you can already start using the completed parts of the new system.
- When we complete the development, and the project gradually gets into production usage, we continuously listen to your feedback and improve the CRM accordingly.
- As the company grows and requires more automation, we are here to help solve those challenges in the most efficient way and add support for those features to your CRM.
Some benefits of the technologies we use
Our main tech stack is PHP, MySQL, Laravel and Livewire. The advantage of developing with a popular programming language and a popular web framework is a large community. Thanks to this community, many open-source PHP and Laravel packages are developed and actively supported. Packages that let developers solve application tasks with minimal effort, eliminating the need to develop an in-house solution for every aspect. To give an example of a few of them we’ve used in the past:
- Spatie Image Optimizer. This PHP package is used to decrease the size of the image uploads. Not only does it optimise storage space usage, but it also improves any further image handling. For example, one of our clients sends an email report with image attachments after they complete the work. These reports would fail to send on the mailer side intermittently due to the large size of the attachments. We were able to make the mail succeed every time by reducing the image size of all attachments this way.
- Spatie Browsershot. Browsershot is a game-changer. Generating PDF files from the web application has always been a highly-demanded feature. And there are so many options out there just in the PHP community. Most of those packages limit the HTML and CSS features available for use. Having tried a number of the options, we’ve landed on Browsershot and looked no further. Compared to other PDF-generating PHP packages, Browsershot produces very slick outputs, exactly what you would see if you open the source document in the browser.
Why choose us?
- We have experience developing PHP applications for companies operating across different industries. We’ve worked with customers working in home services, education, restaurant / take-away and manufacturing industries.
- Having developed a number of bespoke CRMs, we have learnt in practice which solutions work best for each problem you are trying to solve. We have a good idea of the business requirements and how to solve them.
- We monitor the way clients use our systems, and aim to continuously improve processes, bringing innovative solutions.
- We are a small team of UK-based developers. It is very easy to reach us, and you don't have to go through multiple layers of the support department trying to solve your enquiry. We build very good working relationships with each of our clients.