Legal

Retainer Terms & Conditions

The terms that apply to ongoing retainer arrangements between Bumblebee IT Solutions and our clients.

  1. The contract between client and supplier will agree a specific number of hours to be retained on an ongoing monthly basis.
  2. The client or supplier may change the number of hours or terminate the contract with 30 days' notice.
  3. The agreed rate will be billed at the reduced retainer rate for the agreed number of hours (minimum of 4 hours a month).
  4. Any hours above the agreed retained hours will be billed at the standard rate.
  5. Any hours within the retainer not used up at the end of the month will be carried forward to the next month, up to a limit of 30% of the agreed retained hours (unless the cause of this came from the supplier).
  6. Any expenses incurred by the supplier will be added to the monthly invoice to the client. Agreement for any substantial expense will be obtained from the client beforehand whenever possible.
  7. All invoices will be due 30 days from the date of the invoice. Any late payment of an invoice will be charged at the UK statutory rate of 8% plus the Bank of England base rate on the value of the overdue invoice.
  8. Prices are reviewed every year in April.

Please see our current prices here: Our Rates.