Legal
Retainer Terms & Conditions
The terms that apply to ongoing retainer arrangements between Bumblebee IT Solutions and our clients.
- The contract between client and supplier will agree a specific number of hours to be retained on an ongoing monthly basis.
- The client or supplier may change the number of hours or terminate the contract with 30 days' notice.
- The agreed rate will be billed at the reduced retainer rate for the agreed number of hours (minimum of 4 hours a month).
- Any hours above the agreed retained hours will be billed at the standard rate.
- Any hours within the retainer not used up at the end of the month will be carried forward to the next month, up to a limit of 30% of the agreed retained hours (unless the cause of this came from the supplier).
- Any expenses incurred by the supplier will be added to the monthly invoice to the client. Agreement for any substantial expense will be obtained from the client beforehand whenever possible.
- All invoices will be due 30 days from the date of the invoice. Any late payment of an invoice will be charged at the UK statutory rate of 8% plus the Bank of England base rate on the value of the overdue invoice.
- Prices are reviewed every year in April.
Please see our current prices here: Our Rates.